My elderly (but luckily savvy) aunt just had a call from an Indian on a bad line claiming to be from Microsoft telling her that her firewall wasn't working and that he could fix it.
He asked her if she was near her computer. Luckily she wasn't. She asked him what she should do but she didn't catch all the details. She then rang me to check whether it was a scam.
A quick google shows this is quite common. I can see how a non-tech savvy person may fall for this. Warn your elderly relatives!
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